At Willis Ads, we are committed to providing a smooth and reliable shipping experience. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders. By purchasing from our store, you agree to the terms outlined below.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

We partner with trusted carriers to ensure safe and timely delivery of your products. Available shipping methods will be displayed at checkout based on your location.

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Any applicable taxes or fees will also be displayed before you confirm your purchase.

4. Estimated Delivery Time

Delivery times may vary depending on your location and the selected shipping method. In most cases, orders within the United States are delivered within 5–10 business days. Delays may occur during peak seasons or due to unforeseen circumstances.

5. International Shipping

At this time, Willis Ads primarily ships within the United States. If international shipping becomes available in the future, details will be updated in this policy.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. You can use this information to monitor the progress of your delivery.

7. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your items or a replacement as soon as possible.

8. Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Willis Ads is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

9. Split Shipments

In some cases, items in your order may be shipped separately for faster delivery. If this occurs, you will receive tracking information for each shipment.

10. Contact Us

For any shipping or delivery inquiries, please reach out to us.

Address: 877 St Agnes Ave, Dayton, OH 45402, USA
Email: support@willisads.store
Phone: +1 740 244 1488